Contact Us
| Topic | Rule |
|---|---|
| contact@quirefox.com | |
| Phone | +1 (216) 243-0054 |
| Reply time | within 1 business day |
| Support hours | 8:30 AM until 5:30 PM ET, Monday through Friday |
| Office | 5138 Arch St, Maple Heights, OH 44137 |
Email with a reply by the next business day
Email contact@quirefox.com for the fastest answer. One message with the order number is enough to start any request.
Support hours with an Eastern Time clock
Support works from 8:30 AM until 5:30 PM ET, Monday through Friday. It is closed on US federal holidays.
Time zones with an Ohio base
Support runs on Ohio time. A message sent at 4 PM Pacific arrives at 7 PM ET, after hours. It is answered on the next business day.
Replies with a 1-business-day limit
Replies go out within 1 business day, in busy seasons too. Weekend and holiday messages count from the next business day. A message sent on Tuesday, Nov 10, 2026, is answered by Thursday, Nov 12, because Veterans Day falls in between.
Phone calls with a 216 area code
The number is +1 (216) 243-0054. It carries the US country code and a Cleveland-area code, matching the Ohio office. Calls during support hours are answered when a line is free. After 5:30 PM ET, send an email instead, and it is answered the next business day.
A contact form with the same inbox
Messages typed into the form land in the contact@quirefox.com inbox. The same 1-business-day reply time applies.
Messages with the right details
- The order number, if there is an order.
- The garment name and size.
- Photos of the garment, its tag, and the package label, for damage or a wrong item.
- The email address used at checkout.
Privacy requests with a fixed subject line
Access, correction, and deletion requests go faster with Privacy request as the subject. An opt-out needs only the words Opt out. The Privacy Policy describes the steps.
An office address without returns
The office at 5138 Arch St, Maple Heights, OH 44137, United States, handles mail and records. It keeps no garments and accepts no returns or pickups. Returns go to the address in the return approval email.
Related pages with ready answers
The FAQs page answers common questions. The Order Tracking page shows a package’s status. The Refund and Returns Policy covers sending a garment back.
Quirefox is run by JAIDEN LAURYN JONES FUNY LLC, EIN 99-4917481, 5138 Arch St, Maple Heights, OH 44137. Questions go to contact@quirefox.com or +1 (216) 243-0054, from 8:30 AM until 5:30 PM ET, Monday through Friday, with answers within 1 business day.